Delivery & returns


For smaller candles we usually use Royal Mail 1st class (Mon - Fri).  The daily cut off time for receiving orders to be shipped via Royal Mail is 12pm / midday. All orders received after this time will be shipped the following day.

We ship larger orders with DPD 48 hours (Mon - Fri). The daily cut off time for receiving orders to be shipped via DPD 48 hours is 6pm on weekdays.  Orders received on Friday will be shipped on the following Monday for delivery on Tuesday.

Please note, whilst we make this same day shipment commitment to you we cannot guarantee the service of 3rd party couriers. If you have any issues or complaints please do let us know at and we will do our utmost to remedy them.


We offer the option to collect in person for free from our studio in Devon. If you wish to do so, please select "pick up" as your delivery method at the checkout. After purchase, please contact us at to arrange a collection slot.


We are very happy to accept the returns of undamaged products up to 14 days after the delivery date. We will then issue a full refund to the same credit/debit card that issued the original payment.
Please note, we do not cover the cost of returning products.
Please send all returns to the following address and if possible notify us by email at:
Big Bothy, Belsford, Totnes,
Devon, TQ9 7SP